Contact Us

We’d Love to Help

If you have any questions about your order, shipping, returns, or anything else, our team is here to support you.

Before reaching out, you may find a quick answer below.

Quick Help

You may be able to find what you need right away here:

• Track Your Order
  Check your shipping status anytime:
  [Track My Order]
• Shipping Information
  View delivery estimates and shipping details:
  [View Shipping Info]
• Frequently Asked Questions
  Find answers about sizing, materials, care, gifting, and more:
  [Read FAQs]

Get in Touch

If you still need help, feel free to contact us using the form below or email us directly.

• Email: support@nova-crystals.com
• Response Time: We aim to reply within 24 hours (Monday–Friday)
• Support Hours: Our team operates in multiple time zones, so response times may vary slightly depending on your location.

Registered Business Information

Transparency and trust are important to us.

Company Name: NOVA CRYSTALS LIMITED
Company Number: 17189090
Registered Address: 60 Tottenham Court Road, London, W1T 2EW, United Kingdom